Who we are
Personi Ltd
Company Number: 16999062
Registered in England and Wales.
For privacy enquiries, contact: info@personi.io
Information we collect
Information you provide
When you use Personi, create an account, request a demo or contact us, we may collect:
- Name
- Email address
- Company name
- Job title
- Account credentials
- Information submitted through forms
- Information entered into the Personi platform
Payment information
Subscription payments are processed securely by Stripe.
We do not store or have access to your full payment card details.
For more information, please refer to Stripe’s privacy policy.
Technical information
When you visit our website or application, we may collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Usage information
- Pages visited and actions performed within the platform
How we use your information
We use personal information to:
- Provide and operate the Personi platform
- Create and manage user accounts
- Process subscriptions and payments
- Provide customer support
- Respond to enquiries and demo requests
- Improve our products and services
- Monitor platform performance and security
- Communicate important service updates
Where permitted by law, we may also send product updates and marketing communications. You can unsubscribe at any time.
Legal basis for processing
Where UK GDPR applies, we process personal data on the basis of:
- Performance of a contract
- Legitimate business interests
- Compliance with legal obligations
- Consent, where required
Data sharing
We do not sell personal information.
We may share information with trusted service providers that help us operate the platform, including:
- Stripe (payment processing)
- Hosting and cloud infrastructure providers
- Analytics and monitoring providers
- Customer support providers
These providers are only given access to information necessary to perform their services.
Data retention
We retain personal information only for as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Account information may be retained for a reasonable period following account closure where required for business, legal or security purposes.
Data security
We implement appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse or disclosure.
However, no method of transmission or storage is completely secure and we cannot guarantee absolute security.
Your rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of personal information
- Restrict processing
- Object to processing
- Request transfer of your data
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at: info@personi.io
Cookies
Personi uses cookies and similar technologies to operate the website and improve user experience.
We may use analytics services, including Google Analytics, to understand how visitors use our website. These services may collect information such as:
- IP address
- Device and browser information
- Pages viewed
- Time spent on pages
- Referring websites
This information is used in aggregate to improve our website, products and services.
You can control or disable cookies through your browser settings, although some functionality may be affected.
For more information about how Google processes data, please visit: https://policies.google.com/privacy
Third-party links
Our website and application may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to this policy
We may update this Privacy Policy from time to time.
Any updates will be published on this page and become effective when posted.
Contact us
If you have any questions regarding this Privacy Policy or the way we process personal information, please contact:
Personi Ltd
Company Number: 16999062
Registered in England and Wales
Email: info@personi.io